FREQUENTLY ASKED QUESTIONS

THE OFFICIAL HANDPICKED GUIDE

Find all the deets here to commonly asked queries.

COMING TO HANDPICKED?

Main Points to Know:

> Gates open at 1pm on Saturday November 11th

> First act kicks off at 1.30pm

> See Tent City FAQ here

What is the date for Handpicked?

It will be held on Saturday 11th November 2017. Tell your boss as it would make a great Christmas present for the team or corporate Christmas party event.

Where is Handpicked held?

Lake Breeze Wines, Step Road, Langhorne Creek (under an hour from the CBD via the SE Freeway, turn off at Strathalbyn exit and follow the signs to Langhorne Creek).

When do tickets go on sale?

Tickets will go on pre-sale during September. Keep your eyes peeled for updates closer to the date via our Facebook or Instagram pages. For our mailing list subscribers, a discounted ticket offer will hit your inboxes prior to the pre-sale ticket date. Anyone can join our mailing list…get in the know here!

How can I see if my ticket order was successful?

If you are unsure whether your order was successfully processed, please contact Moshtix on 1300 GET TIX (438 849)

Is there a coach service between Adelaide and the Handpicked site?

Yes there is. Handpicked provides a return coach service between Adelaide, Hahndorf, Victor Harbor, Middleton, Port Elliot, Goowla, Milang, Mt Barker, Strathalbyn and Murray Bridge. This option MUST be pre-booked and may be purchased online as an option when purchasing your event ticket.

I'm catching one of the coach services to Handpicked. What do I need to know?

If youhave pre-purchased a Bus Pass for return transfers to and from Handpicked, make sure you are familiar with the departure times as per our Bus Schedule here. It is recommended you arrive at least 10 minutes prior to the scheduled departure time. Return coaches will depart Handpicked Festival from Lake Breeze at approximately 10.45pm.

Note: To access the bus you MUST have pre-booked your pass – if you haven’t yet done so passes are still available here.

I've pre-purchased a Gourmet Picnic Hamper - where do I collect it?

To collect your pre-ordered Lake Breeze Wines Picnic Hamper on the day, bring your hamper ticket to the Lake Breeze Hamper Marquee in The Food Garden between 1pm – 5pm. Yum!

What do I do if I hurt myself at Handpicked?

Should you be unlucky enough to hurt yourself at Handpicked, please speak with one of our security personnel and they will direct you to the nearest first aid area.

Can children attend Handpicked?

Yes, they are most welcome and, if they are 12 years or under; it is FREE entry for them. However, please be aware that they must be accompanied by an adult to enter the Handpicked site and under the supervision of a responsible adult at all times.

Handpicked security staff will not allow children to enter or exit the event grounds unless they are in the care of a responsible adult.

Full price tickets commence at the age of 13.

I have a Tent City pass to camp the night. What do I need to know

Access to the Tent City campsite opens on the morning of Handpicked Festival at 11:30am, SATURDAY11 NOVEMBER. You will NOT be allowed to drive OUT again as the road will be closed for event patrons coming into the Festival. You will have 4x4m of space per site, this is in a first in best dressed basis. Please be courteous of others. Note: You will need to show your Tent City ticket at the entrance of Tent City. This can later be redeemed at the Handpicked Entrance Gate for a wristband in order to gain entry and re-entry into Tent City. These wristbands are non-transferable. Tent City is a dry zone

Do you have facilities for the disabled?

Yes, the Handpicked site has toilet facilities for the disabled.

Is there seating at the festival?

All general admission areas have no seating provided.

Whilst you may bring chairs into Handpicked it is important that you consider others. Can you please limit them to low beach chairs on the sides of the grassed site areas or, better still use only rugs, so as to allow a clear view for all patrons and minimise disruption.

Can we bring food and drink into Handpicked?

NO BYO FOOD OR DRINK. Handpicked is licensed event and it is a condition of entry that no alcohol or food be brought onto or taken off the event site. Entrants will be searched upon entry therefore please save yourself some time by minimising what you bring to the event…ie. NO ESKIES people! Sealed Plastic Water Bottles are permitted.

The Handpicked Bars, Food Trucks and Operators will be able to cater for all your needs at the event – see what options there will be here.

What shouldn’t I bring to Handpicked?

Handpicked is not a BYO event therefore no food or alcohol will be permitted to be brought into the festival. Please also DO NOT BRING wine glasses or glass of any kind, metal cutlery, sunshades, tents (we have plenty of natural shade), tables and umbrellas. We have plenty of natural shade (thanks to our huge big old gum trees!) and would hate for people to miss the show with obstacles such as these getting in the way.

What should I bring to Handpicked?

Your domestic camera and/or phone…of course! (Please note however, professional cameras, video cameras and recording devices are not permitted). You SHOULD bring sunscreen and a hat…(festival fashion is as sunsafe as it is fashionable), sensible shoes, sealed plastic bottles of water, some patience and a sense of humour!

Will parking be available at Handpicked?

We will have a parking space close to the Handpicked site and it will be FREE.

Can I bring my pets?

Unless your pet is a service dog, the answer is NO. No pets of any kind are permitted on the Handpicked site sorry.

Are there any Conditions of Entry?

See our full list of conditions of entry here